TEGLER GENERAL TERMS AND CONDITIONS

These general terms and conditions apply to all commercial transactions carried out in our online store, tegler.comhereinafter referred to as the Seller. For more information about The Seller and our Privacy Policy, please refer to the Legal Notice.

Please read these Terms and Conditions of Purchase and our Privacy Policy carefully before placing your order. If you do not agree with all of the Terms of Purchase and the Privacy Policy, you should not place an order.

 

  1. Identification
    The Vendor is a business unit belonging to Desarrollos Advanced Group SLprovided with CIF B42995530domiciled at 107 San Bernardo St. 28015 Madrid. P.O. BOX 46. Any communication can be addressed to the registered office or to the telephone number 604 405 708 or the e-mail address info@tegler.es.

 

  1. Activity
    The Seller is engaged in the sale of bathroom and kitchen items.

 

  1. Contents and information provided in the website www.tegler.es
    The Seller reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions) at any time. The Seller will make every effort within its possibilities to offer the information contained in the website www.tegler.es in a truthful way and without typographical errors. In the event that at any time there is an error of this type, at all times beyond the control of the seller, we will proceed immediately to correct it. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on that error, the seller will inform the customer of the error and the customer will have the right to cancel the purchase without any cost on his part..
    The contents of the website www.tegler.es may, on occasion, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel the purchase without any cost on his part.
    The seller is not responsible either directly or indirectly for any information, contents, statements and expressions contained in the products marketed by the seller. Such liability shall at all times be borne by the manufacturers or distributors of such products. The customer understands that the seller is a mere intermediary between him and the said manufacturer or distributor.

 

  1. Sales system
    To make a purchase, the user can choose between several ways to send us his order:
    ? Website www.tegler.es, through the "shopping cart".
    ? By telephone to the customer service telephone number: 604 40 57 08
    ? By e-mail: info@tegler.es

 

  1. Applicable taxes
    The prices of the products displayed on the seller's website include the Value Added Tax (VAT) that, if applicable, may be applicable.
    Purchases to be delivered within the territory of any of the member states of the European Union will be subject to VAT.
    Purchases to be delivered to territories outside the European Union, or to the Canary Islands, Ceuta or Melilla will be exempt from VAT.

 

  1. Form of payment
    When placing the order, the customer may freely choose to pay for purchases by credit card or bank transfer. In certain cases and to prevent possible fraud, the seller reserves the right to ask the customer for a specific form of payment in the event that the identity of the buyer is not reliably accredited.

 

  1. Method, cost and delivery time
    The customer should note that delivery times, quality of service, delivery point and cost will be different for each form of transport. In general, 7 working days are established for the delivery of the customer's order.
    The seller sends the orders to its customers through different transport companies. The date of delivery to the customer's address depends on the availability of the chosen product and the shipping area. Before confirming the order, the customer will be informed about the shipping costs and transport times, which apply to his specific order.
    However, both may vary depending on the specific circumstances of each order. In particular:
    • Transport times may be altered by extraordinary incidents during transport or by difficulties in the delivery of the goods.
    • The shipping costs that appear on the web when placing the order are free of charge from 100?, except for the Balearic Islands, which will have a fixed cost of 40? vat included. The seller reserves the right to alter the shipping costs when special circumstances occur in the shipment. In the event of a price variation, the seller will communicate by email to the customer the variation and the customer may choose to cancel the order without being charged any cost.

 

  1. Buyer's rights and return policy
    The seller does not guarantee to its customers the availability or delivery time of the products offered on its website except for products where a specific warranty is expressly mentioned. The catalog shown is merely indicative as the manufacturers or distributors do not communicate in advance the stocks or guarantee delivery times. This situation prevents the seller from being able to accurately inform its customers about the availability of the products as well as to guarantee a specific delivery time which, in any case, will depend on the time taken by the manufacturer or distributor to supply the product.
    The Seller guarantees its customers the possibility to cancel their order at any time and free of charge as long as the cancellation is communicated before the order has been made available to the carrier for shipment.
    The customer will have a period of 15 days from receipt of the order to terminate the contract and return the purchased product.. The customer shall communicate to the seller within the stipulated period and by any means permitted by law, his desire to exercise the right to terminate the contract. The returned order must be delivered together with the delivery note and, if applicable, the invoice issued to the seller, at the buyer's expense.
    The customer may return any item purchased from the seller as long as the products have not been opened or used and retain their original seal or packaging. In these cases, the seller will refund the purchase price by crediting the credit card, by bank transfer to the account indicated by the customer or by crediting the customer's personal account.
    If a product other than the one ordered by the customer is delivered due to the seller's error, it will be withdrawn and the correct product will be delivered at no additional charge to the buyer.
    For any incident related to the return of items from our store, you can contact our Customer Service Department via email: info@tegler.es.

 

  1. Customer obligations
    The customer of the Seller undertakes at all times to provide truthful information about the data requested in the user registration forms or order placement, and to keep them updated at all times.
    The customer agrees to accept all the provisions and conditions contained in these General Terms and Conditions of Business, understanding that they reflect the best possible service for the type of activity carried out by the seller.
    You also agree to keep your personal access codes to our website confidential and with the utmost diligence.
    The customer undertakes to enable the delivery of the requested order by providing a delivery address to which the requested order can be delivered within the usual delivery schedule (Monday to Friday from 10:00 to 13:30 and from 16:00 to 18:00). In the event of failure by the customer to comply with this obligation, the Seller shall have no liability for the delay or impossibility of delivery of the order requested by the customer.

 

  1. Applicable law and competent jurisdiction
    All sales and purchases made with the seller are subject to the laws of SPAIN.
    In case of any conflict or discrepancy, the applicable jurisdiction shall be the Courts or Tribunals of Murcia.

 

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